Rocket Connections PRIVACY POLICY
Last Updated: January 3rd, 2023
This Privacy Policy explains how Rocket Connections (“Rocket Connections,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our website and other online services that link to this Privacy Policy (collectively, our “Services”), engage with us on social media, or otherwise interact with us online. This policy does not apply to any Rocket Connections affiliates, which have their own privacy policies, and the data practices of such affiliates are governed by their own posted privacy policies. In some circumstances, we may provide you with additional or supplemental privacy notices to the extent they apply to you because of the products and services you obtain from us or different state laws that may apply to you.
By using any of our Services, you accept the privacy practices we describe in this Privacy Policy. You also acknowledge that you’ve read this Privacy Policy and other policies described.
How We Collect Your Information
Information You Provide
We collect information you provide directly to us. For example, we collect information directly from you when you apply for a grant, fill out a form, submit content through our Services, communicate with us via third-party platforms, request customer support, apply for a position with us, or otherwise communicate with us. The types of information about you that we collect depend on the context in which you provide it, and could include:- Your name;
- Email address;
- Postal address;
- Phone number;
- Any other information you choose to provide
Information We Automatically Collect
We automatically collect certain information about your interactions with us or our Services, including: Device and Usage Information:- We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services. Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).
- Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.
How We Use Your Information
We use the information we collect to provide our Services to you. We also use the information we collect to:
- Provide, maintain, improve, and develop new products and services, including to debug and repair errors in our Services;
- Personalize your experience with us;
- Send you technical notices, security alerts, support messages and other transactional or relationship messages;
- Communicate with you about products, services, and events offered by Rocket Connections and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
- Monitor and analyze trends, usage, and activities in connection with our products and services;
- Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
- Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Rocket Connections and others;
- Comply with our legal and financial obligations;
- Create de-identified, anonymized or aggregated information
- Carry out any other purpose described to you at the time the information was collected.
How We Share Your Information
We share personal information in the following circumstances or as otherwise described in this policy.
- We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.
- If you post content in public areas of our Services, we share this information publicly on our Services.
- We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Rocket Connections, our users, the public, or others.
- We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- We share personal information with your consent or at your direction.
ADVERTISING AND ANALYTICS
We allow others to provide analytics services on our behalf across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Rocket Connections and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
Google Analytics Controls. To see an overview of privacy at Google and how to opt out of certain Google practices, visit https://www.google.com/intl/en/policies/privacy. You can prevent your data from being collected by Google Analytics by downloading the Google Analytics Opt-out Browser Add-on. Opting-out is generally done by the third party dropping a cookie on your browser indicating your intent to opt-out. If you get a new device, install a new browser, erase, or otherwise alter the third party’s browser cookie file, you may clear the opt-out cookie and no longer be subject to its opt-out.
Google Analytics Controls. To see an overview of privacy at Google and how to opt out of certain Google practices, visit https://www.google.com/intl/en/policies/privacy. You can prevent your data from being collected by Google Analytics by downloading the Google Analytics Opt-out Browser Add-on. Opting-out is generally done by the third party dropping a cookie on your browser indicating your intent to opt-out. If you get a new device, install a new browser, erase, or otherwise alter the third party’s browser cookie file, you may clear the opt-out cookie and no longer be subject to its opt-out.
Children’s Privacy
Rocket products are not intended for children. We don’t direct our Services to children under 13, or knowingly attempt to solicit or receive information from children.
Do Not Track Signals
You may be using an Internet browser that can communicate your privacy preferences to the website, including requests not to track your usage and browsing history. Currently, our websites do not respond to these signals. Rocket may track your activity on these websites and use that information as provided in this policy.
Processing Of Information In The United States and Other Countries
Rocket is headquartered in the United States, and the Rocket Family of Companies offers goods and services to consumers in the United States. We have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
YOUR CHOICES
Account Information
You may update and correct certain account information at any time by logging into your account, emailing us at rcdataprivacy@rocketconnections.com, or 800-628-5812. If you wish to delete your account, please reach out to us at the email/phone number above but note that we may retain certain information as required by law or for our legitimate business purposes.
Cookies
We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and which emails and advertisements you view, authenticate users, reconstruct or observe activity relating to a session or by a user for troubleshooting, issue resolution, and other purposes, and count visits to our websites. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about these tracking technologies and how to disable them, see the Advertising and Analytics section below.
Changes to this Privacy Policy
We may change this Rocket Connections Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Rocket Connections Privacy Policy regularly to stay informed about our information practices and the choices available to you.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
By Mail
Write to this address:
1900 St. Antoine Street
Detroit, MI 48226
1900 St. Antoine Street
Detroit, MI 48226
By Phone
Call us at:
800-628-5812
800-628-5812
Your California Privacy Rights
If you are a California resident, learn more about your California privacy rights at the Rocket Connections Privacy Policy for California Residents located here.
Connect With Us
© 2023. All Rights Reserved.; 1900 St. Antoine Street Detroit, MI 48226 | (313) 338-1000