Not your typical contact center.

The Rocket Connections Story

Since our founding, we’ve helped companies generate revenue by centralizing contact center services, increasing conversions and maximizing efficiency.
Omnichannel Communication Specialists
Our model continues to evolve the communications center experience by specializing in omnichannel communications, customer service and sales.
We Know Enterprise
We partner with large-scale enterprises in a range of industries to support the reputation of their brands.

We are Detroit-built

Making a difference in Detroit is an important part of our culture. Rocket Connections and our Family of Companies is dedicated to donating time, energy and dollars toward revitalizing the community. Our investment in Detroit opportunity creates local jobs too!

The Rocket Family of Companies

Rocket Connections is a sister company of Rocket Mortgage and a proud member of its Family of Companies – a diverse group of nearly 100 organizations from industries as wide ranging as FinTech, Real Estate, Sports and Entertainment.

What We Believe

Every client. Every time. No exceptions. No excuses.

Every client means 100% of you and your customers … and not some of the time. We will amaze you EVERY TIME. No exceptions.

Simplicity is genius.

Simplifying things in this fast-paced world isn’t just good — it’s GREAT. Simple communications. Simple process. Simplicity is better for everybody.

Obsessed with finding a better way.

Our never-ending mission is to find a better way for every process and everything we touch. A better way for you, your customers, our team members, our community.

What Drives Us?

People. We invest in our people by providing the very best tools and training to create that quality experience for your people. We’re energetic. We’re dedicated. We’re bright. We’re empowered.

What Makes Us Different?

We believe that a culture that empowers team members will lead to an empowered business for you. Partners love working with us, because our team members love working with us.
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